Frequently Asked Questions
Everything you need to know about shopping with The Chicken Coop.
How do I know which size will fit me best?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking our 'True to Fit' customer ratings.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fresh look sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain items like earrings and swimwear are final sale.
Do you ship internationally?
Yes, The Chicken Coop ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my garments?
To keep your clothes looking their best, we recommend following the care label instructions. Generally, washing in cold water and air drying helps preserve fabric quality and color.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.